Windows Print Scout Overview

Collected Data

The Print Scout collects the following data about each print job:

  • Date/Time
  • Job Size (kB)
  • Number of Pages
  • Number of Sheets
  • Number of Copies
  • Paper Size
  • Originals (e.g. when a job consists of multiple copies of a document, this is the number of pages in the original document.)
  • Finishing Options (includes one-sided/two-sided, stapling, tray).
  • Print Path (includes printer name, port name, share name, and server share name).
  • The network ID of the job owner
  • Application Name (e.g. Word, Excel)
  • Transaction Type (direct job or secure job) - available only if you have Secure Print license
  • Document Name
  • The Print Scout also records the Network Name, Operating System, and Service Pack Level of each machine on which it is installed.

Installed Components

The Windows Print Scout deploys the following on user's workstations:

  • Installs an IPP Queue named HP Secure Printer
  • Installs two services :
    • Print Scout Spooler Service which handles Secure Print printing services.
    • Print Scout Service which is responsible for print tracking and related features.
  • Installs the HP Secure Print desktop app that allows users to:
    • View documents waiting to print
    • Delete documents that they no longer need
    • View activity history
    • Reset PIN code
    • Reset Passcode
    • Offers Secure Print Failover (Offline Print). Available only if enabled
    • Offers Secure Print Direct (if licensed for Secure Print Direct). This feature is in preview mode.
    • Offers Delegate Print

For information on how to install Windows Print Scout, refer to the Install Print Scout on workstation document.